Privacy policy

Last Updated: January, 2024

Hiring Hippo (OPC) Private Limited is engaged in the business of providing web-based solutions to customers who seek specific services and service professionals that offer these services. This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that customers have consented to share with Hiring Hippo when they access, use, or otherwise interact with our website available at https://www.hiringhippo.in or avail products or services that H iring Hippo offers customers on or through our website.

In this Policy, the services offered to customers by service professionals on or through our website are referred to as “Services” or “Professional Services”. By using our Platform, you consent to the collection, storage, usage, and disclosure of your personal data, as described in and collected by us in accordance with this Policy.

It is important for you to know that Hiring Hippo is committed to protecting customers’ personal data and respecting their privacy. In order to provide customers with access to the Services or Professio nal Services, we have to collect and otherwise process certain data about our customers. This Policy explains how we process and use personal data of our customers.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically.

What i nformation do we collect?

When ordering or registering on our site/application, as appropriate, you may be asked to enter your name, email address, communication address, mobile number, family members' contact numbers or other details to help you with a good service experience.

When do we collect information?

We collect information from you when you register on o ur site or request for a service or product on our website www.hiringhippo.in.

How do we use your information?

We may use the information we collect from you when you register, make a request, si gn up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

1. To verify your identity to register you as a user, and create your user account with us on our website.

2. To persona lize user experience and to allow us to deliver the type of content and product offerings in which you are most interested.

3. To improve the functionality of our Ser vices based on the information an d feedback we receive from you.

4. To improve customer service to effectively respond to your Service requests and support needs.

5. To track transactions and process payments quickly.

6. To send periodic notificat ions to manage our relationship with you including to notify you of changes to the Services, send you inform ation and updates pertaining to the Services you have availed, and to receive occasional company news and updates related to us or the Ser vices.

7. To comply with legal obligations.

8. To administer and protect our business and the Services, in cluding the need for troubleshooting, data analysis, system testing, and performing internal operat ions.

9. To respond to court orders, establish or exerc ise our legal rights, or defend ourselves against legal claims.

10. To administer a contest, promotion, survey, or other platform features.

You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorise us, our service professio nals, associate partners, and affiliat es to contact you via email, phone, or otherwise. This is to provide the Services to you and ensure that you are aware of all the features of the Services and for relat ed purposes.

Furthermore, you agree and acknowledge that we may share data without your consent, when it is requi red by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browse r (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved ser vice s.

We use cookies to help us distinguish you from other users of the Platform, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer you a seamless user experience. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

How is your in formation safe with us?

We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, call masking, and physical security measures to protect your personal data from unauthorised access and disclosure, and follow standards prescribed by applicable law.

We do not sell, trade, or otherwise transfer to outside parties your personal details. We also do not include or offer third party products or services through any external links on our website.

W e honour Do Not Track (DNT) signals and do not plant cookies or use advertising when a DNT browser mechanism is in place. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Internet Explorer or Google Chrome) settings. Sinc e each browser is a bit different, we recommend you to take a look at your browser's Help Menu to learn the accurate way to modify your cookies.

Data Security Disclaimer

Whenever you have chos en a password that enables you to access certain parts of the Services or Professional Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event of your password being compromised in any manner whatsoever, you need to promptly notify us to e nable us to initiate a change of password.